Hello, this is Teracy, the next-generation virtual office. Today, we interviewed Shintaro Chiba from Jungle Gym Inc., a DX consulting company, about how they use Teracy.

Shintaro Chiba, Executive Officer at Jungle Gym Inc.
After joining GMO Internet as a new graduate in 2016, Chiba worked in the new advertising business department. In 2018, he was involved in a real estate tech startup, building CRM systems. From 2020, as a freelancer, he supported CRM implementation and DX promotion for 12 venture companies and SMEs. He then joined Jungle Gym Inc. and became an executive officer.

Chiharu Asano, CPO at Teracy Inc.
Joined irodas Inc. as a new graduate, mainly in charge of new business development. Later, he gained experience as a PdM for HR SaaS. At Candy Inc., he launched witties as CEO. At Teracy, he is promoting product strategy as CPO.

The Challenges of Hybrid Work: One Remote Worker, Everyone Else in the Office

Jungle Gym Inc. has adopted a unique work style where one member works remotely while everyone else comes to the office. This environment posed the following challenges:

1. Difficulty in real-time communication with the remote member

2. Difficulty in finding the right timing to approach colleagues, even within the office

We had to deliberately set up meetings in our calendars to communicate with the one remote member.

he recalls.

Erasing the Boundary Between Remote and Office Work

The introduction of Teracy greatly changed Jungle Gym's communication style:

1. Constant connection with the remote member: "Using Teracy, we feel closer to our remote member. It's as if they have a desk in our office."

2. New communication within the office: "With everyone wearing headphones while working, Teracy acts like an internal phone system."

3. Habit of sharing status: "Everyone started sharing what they're doing using the comment feature displayed above their icons."

Remote and office members consult seamlessly with each other

Unexpected Use: Using Teracy Within the Office

Solving the challenge of "finding the right moment to talk" in the office with Teracy

Chiba describes some surprising ways they use Teracy in the office:

• Quick messages in a quiet office: "In an environment where everyone is focused on their work, Teracy has become a tool for casual communication."

• Instant status checks: "We can check someone's status on Teracy before going to their desk, making communication more efficient."

• "Remote meetings" within the office: "We sometimes use Teracy to communicate even with the person sitting next to us."

While in the office, using Teracy has enabled more efficient and casual communication.

he says.

Teracy: The Optimal Solution for Hybrid Work

Teracy's ease of use - "automatically online just by opening your PC" - means that office workers can use it anytime by simply having it installed on their PCs. This creates a "common place to talk" for both office and remote workers, ensuring that remote members are not left behind.

Features of Teracy that Chiba particularly appreciates:

1. Wave function: Start a conversation with one tap

2. Real-time automatic status display

3. Seamless communication environment even in hybrid settings

Wave function: Seamlessly start conversations with colleagues with just one tap

With automatically changing statuses, you can "feel close" and "avoid spending time visualizing what others are doing"

Having a place to talk always available has naturally led to the idea of resolving issues through conversation.

Establishing a New Work Style

With the adoption of Teracy, Jungle Gym Inc. has established the following new work styles:

1. Seamless integration of remote and office work

Both remote members and office members can communicate as if they're in the same space.

2. Activation of information sharing

Thanks to Teracy, information sharing has become overwhelmingly more active than before.

3. Realization of flexible work arrangements

While coming to the office is the norm, Teracy has made it easy to accommodate working from home. We can now flexibly choose our work style according to childcare circumstances and other situations.

While coming to the office is the standard, thanks to Teracy, accommodating work from home has become easy. We're now able to flexibly choose our work style according to childcare needs and other circumstances.

Future Prospects: Further Utilization and Expectations

• Expectations for a mobile version

• Strengthening connections with clients through Teracy

Conclusion: Teracy Utilization by a DX Promotion Company

Jungle Gym's case demonstrates an innovative way of using Teracy, made possible because they are a company promoting DX. It has become clear that even in an environment where office work is mainstream, introducing Teracy can enable seamless collaboration with remote workers and more efficient communication within the office.

He concluded:

Teracy has transformed our DX consulting work itself. By mastering cutting-edge communication tools ourselves as we propose DX to clients, we feel we can make more convincing proposals.

Teracy will continue to support your new ways of working.

Announcement from Jungle Gym Inc.

We have started posting about AI and DX on X, so we would appreciate your follow. We are confident in promoting DX for small and medium-sized enterprises, so please feel free to send us a DM for any consultations or concerns.

https://x.com/shintaro_delx

・・・

After the Interview

What strongly resonated with us through this interview was Teracy's potential to "leave no one behind." One remote worker and multiple office workers. We felt we saw the future of work in the way they collaborate as if sitting next to each other despite being in different environments.

Teracy is not just a tool. It's a bridge that connects all working people across distances and lifestyle differences.

Interview cooperation: Shintaro Chiba, Jungle Gym Inc.
Written by: Naoya Tanikawa, Teracy Inc.

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